Home / Experience Design
EXPERIENCE DESIGN · UAE
Experience design agency in the UAE
Design the whole experience, not just the screens. We research your customers, map their journey across every channel, prototype and test, and design websites, apps and products that feel consistent and easy from first click to repeat purchase.
Journey mapping ▪ Research and testing ▪ Prototyping ▪ Reply within 24 hours
EXPERIENCE DESIGN
Every touchpoint
Designed as one.
Web, app and beyond
Across every channel
EXPERIENCE DESIGN AGENCY AT A GLANCE
What is experience design?
Experience design (XD) shapes the whole experience a customer has with a brand across websites, apps, products and other channels, not just a single screen. It combines user research and testing, customer journey mapping, wireframing and prototyping, interaction and visual design, and ongoing evaluation, all centred on people. HelloPixels is an experience design agency in the UAE, working through understanding, research, sketching, design, implementation and evaluation; projects are priced in AED.
What it is
Designing the whole experience
Covers
Web, apps, every channel
Methods
Research, mapping, prototypes
Approach
Human-centred
WEBSITES WE HAVE DESIGNED FOR BRANDS ACROSS THE UAE, KSA & BEYOND
EXPERIENCE DESIGN IN DUBAI
Creating memorable experiences in Dubai.
Customers don’t see your website, app and support as separate things; they see one brand. Experience design makes all of those moments work together.
We study how your customers behave, find where the experience breaks down, and design improvements across every channel.
Discuss my project →What is the difference between UX design and experience design?
OUR PROCESS
The experience design process we follow.
01
/ 05
UNDERSTAND
RESEARCH
SKETCH
DESIGN
EVALUATE
1
UNDERSTAND
Understanding needs
Your business, customers and goals.
You get: a shared brief
2
RESEARCH
Research
User research, testing and behaviour analysis.
You get: real insight
3
SKETCH
Sketch
Journey maps, wireframes and prototypes.
You get: ideas to test
4
DESIGN
Design and build
Interaction and visual design, then implementation.
You get: a consistent experience
5
EVALUATE
Evaluation
We measure and refine after launch.
You get: continuous improvement
WHAT WE DO
What our experience design service includes.
From research to evaluation.
Discuss my project →User research and testing
Customer journey mapping
Service blueprints
Information architecture
Wireframing
Interactive prototypes
UI interaction design
Experience design consulting
Post-launch evaluation
HOW WE DESIGN EXPERIENCES
HelloPixels experience design services.
Human-centred design across your website, apps and every channel.
PORTFOLIO
Work that earns its keep.
FEATURED CASE STUDY
Amwaj Jewellery: the showroom, now open online.
An online store for Amwaj Jewellery, a UAE jeweller: collections, product pages and a storefront that works on a phone.
SPORTS · WEBSITE
Emirates Equestrian Centre
A bilingual home for a Dubai riding school and show jumping venue.
MANUFACTURING · WEBSITE
Super Cement
Cement materials set out plainly, with a page for each product.
FLOWERS · E-COMMERCE
Bella Fleur
A Dubai florist’s shop in English and Arabic, browsed by collection and occasion.
ACTIVEWEAR · E-COMMERCE
Unmatched Fit
A women’s activewear store with a size finder built in.
HOME SERVICES · MOBILE APP
On Demand Expert
A handyman booking app for homes in Abu Dhabi.
TRAVEL · UI/UX
DW Travel
Flights, hotels, cars, holidays and visas behind one search panel.
WHY HELLOPIXELS
Why work with us?
What UAE businesses get from our experience design team.
✓
Human-centred approach
✓
Research to build
✓
Every channel
✓
Stakeholders involved
✓
14 years of experience
✓
Support 8am to 8pm, Mon to Fri
Experience matters. Experience design for businesses in Dubai, Abu Dhabi and across the UAE, backed by 14 years of experience and 1300+ projects.
1300
Projects accomplished
14
Years of dedication
22
Nations believe in us
85
Professionals
CLIENT STORIES
Don't take our word for it.
★★★★★
[Client review to add: the journey map.]
★★★★★
[Client review to add: the app redesign.]
★★★★★
[Client review to add: the prototype testing.]
What is experience design?
Designing the whole experience a customer has with a brand, across websites, apps, products and other channels.
How is it different from UX design?
UX design usually focuses on one product; experience design looks at the whole experience across every touchpoint.
What is customer journey mapping?
A visual map of every step a customer takes with your brand, showing pain points and opportunities.
Why prototype before building?
Prototypes let you test ideas with users and stakeholders quickly, before spending on development.
Which trends are shaping UX today?
Voice search, AI chatbots, interactive navigation and subtle motion. We use them where they help your users.
Do you work on existing products?
Yes. We can research and improve an existing website, app or service.
How long does an experience design project take?
It depends on scope. We agree a timeline after the first discovery session.
How much does experience design cost?
It depends on scope and research needs. We quote in AED, with support from 8am to 8pm, Monday to Friday (UAE time).
Related services
Say hello!
Drop us a message and our team will get in touch within 24 hours.
We read your brief and reply within 24 hours.
A free 30-minute discovery call. NDA on request.
A proposal with scope, timeline and a fixed fee.